Shipping & Returns
Fresh Citrus From The Grove
Upcoming Delivery Date Deadlines:
For Delivery, Please Order By:
- Thanksgiving– November 18, 2019
- Christmas– December 12, 2019
However, if you miss a deadline, we offer Priority Mail Upgrade packages, or we can send a Free Holiday Card announcing that a gift from you is on its way. For any of these options and prices, please call us at: 1-800-672-6438.
If you miss our deadline, we offer our Priority Mail Upgrade Gift Collection which are quick ship items for no additional handling fees or a Free Holiday Card announcing a gift from you is on the way. We also offer express shipping options.
Our citrus packages are shipped on climate-controlled trucks to a distribution center near you. The package is then delivered right to your door by the U.S. Post Office. If your recipient is not home at the time of delivery, a notice is left to arrange re-delivery. Packages are not left outside.
For express deliveries, we offer 2 to 3 day service through the USPS.
Please allow 7 to 10 days for delivery during the Christmas holidays due to heavy mail volume and weather conditions. Orders do not ship the same day your order is placed. You must allow time for processing your order, picking, packaging and shipping. Please be aware that we ship our citrus at the peak of freshness and quality. Sometimes unpredictable weather can delay picking.
Arizona, California, Texas & Louisiana
The United States Department of Agriculture allows us to ship “citrus only” gifts from Florida to AZ, CA, TX, and LA. We will be shipping our citrus gifts to these states from November through mid-March.
Alaska & Hawaii
By far the best way to ship to Alaska is by choosing one of our Priority Mail Upgrade Packages or one of our packages that weigh less than 15 pounds. We use Priority Mail Flat Rate boxes. The cost is $27.99 per package. We do offer additional package sizes to AK, but they are more expensive and have longer delivery times. To view the products available to ship to Alaska, Click Here. None of our products are available to ship to Hawaii.
We ship to the following Canadian provinces: New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Manitoba, Saskatchewan and Quebec. Canadian packages are shipped weekly through March and the second and fourth weeks of April. This schedule is subject to change. The total shipping & handling fee to Canada is $27.99.
Christmas deadline for Canadian shipments is December 9, 2019.